Resort Hospitality Lead

7 days ago


Singapore beBeeHospitality Full time $40,000 - $60,000
Job OverviewWe are seeking an experienced hospitality professional to lead our front office team as a Resort Front Desk Executive.This is an exciting opportunity for a motivated and skilled individual to join our resort's management team and contribute to delivering exceptional guest experiences.Key Responsibilities:
  • Supervise and lead front office staff in their daily activities, ensuring seamless delivery of services to guests.
  • Upsell rooms to meet guests' needs and preferences, promoting revenue growth and maximizing occupancy rates.
  • Effectively handle guest requests and complaints, providing timely and professional solutions.
Requirements:
  • Relevant experience in the hotel industry, with a proven track record of leadership and customer service skills.
  • Knowledge of Opera PMS system and check-in/check-out processes, with the ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills, with the ability to engage with guests and colleagues at all levels.
  • Ability to work varied shifts, including evenings, weekends, and holidays, as required.
What We Offer:
  • A competitive salary and benefits package, including medical and insurance coverage.
  • Opportunities for career development and growth, with access to training and mentoring programs.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Employee discounts and perks, including duty meals and shuttle bus services.

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