Strategic Solutions Partner
1 week ago
About the Role
A seasoned Solutions Consultant is needed to drive sales cycles forward and bring technical expertise to the table for customers in Asia markets (based in Singapore). This individual will partner with Sales to create compelling solutions and understand customer needs.
Key Responsibilities
- Partner with Sales to uncover customer needs and goals
- Develop presentations to illustrate business value to customers
- Understand Sprinklr's technology stack and common use cases
- Educate customers on Sprinklr's business value
- Assist Sales in responding to RFXs
About You
- 5-10 years of experience in a presales role at a SaaS company
- Successful in selling value for customer care, service, CCaas, Contact Centre
- Familiar with Omni-channel engagement, Contact Centre (Voice and Digital), Conversational AI, WFM, Speech Analytics & Automated Quality Management, Case Management, CRM
Why Sprinklr?
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
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