Global Client Advocate

6 days ago

Singapore beBeeCustomer Full time $45,000 - $60,000

Customer Support Specialist
We are seeking a highly skilled and dedicated Customer Support Specialist to provide operational support to our clients worldwide.

About the Role:

  • Process client requests for billing modifications and issue revised invoices accordingly
  • Liaise with offices globally to coordinate operational tasks
  • Perform various related operational duties to ensure seamless service delivery

Key Responsibilities:

  1. Billing Operations:

    • Manage client billing inquiries and resolve issues efficiently

  2. Global Coordination:

    • Liaise with international offices to facilitate effective communication and coordination

  3. Operational Support:

    • Provide exceptional support to clients, ensuring their needs are met promptly and professionally

Requirements:

  • Native-level business Japanese proficiency (essential for communication with clients)
  • Strong teamwork and interpersonal communication skills
  • Proficiency in MS Office, especially Excel (basic functions)
  • Ability to adapt to new systems and tools quickly
  • Strong numerical aptitude and attention to detail

Tell Employers What Skills You Have:

  • Collection Development
  • Japanese Language
  • Communication Skills
  • Administration
  • Accounting

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