Corporate Banking Support Professional
2 days ago
Tangspac Consulting PTE Ltd is a leading consulting firm in the banking industry, providing expert support to clients worldwide. Our team of professionals works closely with clients to deliver high-quality services that meet their unique needs.
Job Description
We are seeking an experienced Corporate Banking Support Professional to join our team. As a key member of our production support team, you will be responsible for providing timely and effective support to business users in the digital banking domain. Your primary focus will be on resolving issues and working closely with various teams to develop solutions for our clients.
Responsibilities
• Provide proactive support to business users in the digital banking domain
• Perform production support activities, including issue assignment, analysis, and resolution within specified SLAs
• Own issues and initiatives in the Enterprise domain and work with various teams to develop solutions for our clients
• Collaborate with business partners, third-party vendors, and technology teams to facilitate the support process and work towards timely and effective issue resolution
• Troubleshoot 2nd-level technical support issues by identifying the root cause and working closely with users and various IT teams
Requirements
• Minimum 5 years of hands-on support experience in application support in banking, preferably in corporate payments
• Experience working with technical platforms or programming languages such as MS Windows, Java, SQL, and Unix scripting
• Experience in FAST, SWIFT, and Remittance systems is highly desirable
• Good team player with excellent interpersonal and communication skills
• Ability to work in a fast-paced and team-oriented environment
Estimated Salary: $80,000 - $110,000 per annum, depending on experience.
About Us
Tangspac Consulting PTE Ltd is committed to delivering exceptional service to our clients. We offer a dynamic and supportive work environment that encourages professional growth and development.
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