Head of IT Network and Infrastructure Lead

1 day ago

Singapore CHARTERHOUSE PTE. LTD. Full time
Job Title: Head of IT Network and Infrastructure

We are seeking a highly experienced professional to lead our IT network and infrastructure operations. The ideal candidate will have extensive experience in managing critical IT infrastructure in a dynamic banking/financial services environment.

Key Responsibilities:
  • Lead and manage IT network and infrastructure operations, ensuring high availability, security, and performance across the banking enterprise.
  • Oversee the "Run the Bank" functions, ensuring the smooth operation of IT services that are vital to daily banking activities.
  • Manage critical incident response processes, ensuring quick resolution of issues that impact business continuity and minimizing downtime.
  • Serve as the primary point of contact for auditors and regulatory bodies, ensuring that IT infrastructure complies with industry regulations and standards.
  • Develop and maintain disaster recovery and business continuity strategies to protect critical IT services and data.
  • Drive the transformation and modernization of IT infrastructure, including cloud integration, network upgrades, and security enhancements.
  • Ensure the proactive monitoring and optimization of network performance, storage, servers, and data center operations to meet business needs.
  • Collaborate with internal stakeholders, including compliance, risk, and security teams, to align IT infrastructure with regulatory and business requirements.
  • Oversee vendor management, ensuring that service level agreements (SLAs) are met and that external partners deliver high-quality services.
  • Provide leadership and mentorship to the infrastructure and network teams, fostering a culture of excellence, innovation, and continuous improvement.
Qualifications and Experience:
  • Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is a plus.
  • Minimum of 10 years of experience in IT infrastructure and network management, with at least 5 years in the banking or financial services industry.
  • Proven experience in "Run the Bank" operations, ensuring the continuous and reliable delivery of critical banking IT services.
  • Strong track record of managing critical incidents and leading response teams in high-stakes situations.
  • Extensive experience working with auditors and regulators, ensuring compliance with industry regulations such as MAS, GDPR, and other relevant standards.
  • Deep understanding of both on-premise and cloud-based infrastructure (e.g., AWS, Azure) and networking technologies.
  • Familiarity with industry-specific regulations and standards in the banking and financial services sector.
  • Strong leadership, communication, and problem-solving skills, with the ability to manage complex infrastructure challenges.
  • Experience with IT infrastructure monitoring, automation, and management tools, as well as vendor management.
  • Ability to lead and develop a high-performing team in a fast-paced, regulated environment.

For more information, please contact AngelicaD@charterhouse.com.sg.

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