Residential Liaison Specialist

2 weeks ago

Singapore beBeeCustomerService Full time $4,500 - $5,500
Job Title:

Residential Liaison Specialist

\About the Role:

This role combines exceptional customer service with security oversight and administrative support. As a Residential Liaison Specialist, you will serve as the primary point of contact for residents and visitors at our prestigious residential condominium.

\Responsibilities:\
  • Greet and assist residents, visitors, and service providers in a professional, courteous manner.
  • Process visitor registrations and announce guests to residents before granting building access.
  • Handle resident requests, questions, and concerns promptly and efficiently.
  • Accept and manage package deliveries, notify residents, and maintain the package log.
  • Coordinate amenity bookings (e.g., party room, guest suites, fitness facilities).
  • Provide information about Condominium facilities, neighborhood services, and local attractions.
\Required Skills and Qualifications:\
  • Minimum Certificate / Diploma or equivalent in Hotel & Hospitality or Business Management.
  • Minimum 3 to 5 years' of customer service experience.
  • Proficient computer skills including Microsoft Office suite.
  • Excellent verbal and written communication abilities.
\Working Conditions:\
  • Full-time position (44 hours per week).
  • Rotating shifts including mornings, evenings, weekends, and holidays.
  • Occasional lifting up to 30 kg (luggage, packages, supplies).

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