Programme Promoter

5 days ago

Singapore beBeeCustomerExperience Full time $3,000 - $6,000
Lead Generation Specialist

At our music academy, we're seeking a skilled Lead Generation Specialist to promote our programmes effectively and provide recommendations to all potential leads and customers.

  • Conduct assigned number of outgoing sales calls daily
  • Achieve assigned monthly lead generation, sales/enrolments and lead-conversion targets
  • Answer all incoming phone calls and emails in a timely and professional manner
  • Conduct and assist in sales activities and events to help the team with lead generation and conversions
  • Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover
  • Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
  • Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by management for your centre
  • Perform any other duties and responsibilities as assigned by Management

Requirements:

  • At least 1-2 years' experience specializing in customer service field
  • Must be available to work retail hours and on both weekends
  • Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
  • Able to work in a fast-paced environment
  • Flexible and able to adapt to any work situation
  • Excellent problem-solving skills
  • Positive, extroverted, and outgoing personality with the passion for customer service

Benefits:

  • Various Performance and Incentive Bonuses
  • Medical and Insurance Coverage
  • Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
  • In-House Learning, Development, and Training are provided
  • Professional Career Development Opportunities
  • Complimentary Music Lessons
  • Vibrant and Supportive Company Culture
  • Work Equipment including IT Devices is provided

Tell employers what skills you have:
Product Knowledge
Violin
Piano
Lead Generation
Customer Experience
Interpersonal Skills
Customer Loyalty
Career Development
Administration
Channel
Voice Lessons
Trials
Customer Service
Turnover
Hospitality
Customer Service Experience

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