Medical Support Specialist

6 days ago


Singapore ASCENSION MEDICAL PTE. LTD. Full time
Job Title: Medical Support Specialist

We are seeking a dedicated and experienced Medical Support Specialist to join our team at Ascension Medical Pte. Ltd. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinic.

Job Description:

Company Overview:
Ascension Medical Pte. Ltd. is a leading provider of medical services in Singapore. We strive to deliver high-quality patient care while fostering a collaborative and supportive work environment for our staff.

Salary:
$45,000 - $55,000 per annum, depending on experience and qualifications.

Job Responsibilities:
1. Answer phone calls, schedule appointments, send patient reminders, and register patients efficiently and accurately.
2. Dispense prescribed medication, manage medical stock, and maintain a tidy and organized clinic environment.
3. Assist with basic cardiac procedures, such as ECGs and Holter monitoring, under the supervision of senior medical staff.
4. Process administrative tasks, including Medisave claims, pre-authorizations, and corporate insurance claims.
5. Develop strong relationships with patients, colleagues, and external partners to provide exceptional customer service and support.

Requirements:
1. At least 2 years of experience working in a general practice or specialist outpatient clinic.
2. Familiarity with electronic clinic software, such as Plato or Clinic Assist, would be an advantage.
3. Minimum O-level education and proficiency in multiple languages would be beneficial.

Benefits:
We offer a comprehensive benefits package, including:
• Competitive salary and bonuses
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Ongoing Development:
As a Medical Support Specialist, you will have access to regular training and workshops to enhance your skills and knowledge in areas such as:
• Electronic medical records management
• Patient communication and engagement
• Medical terminology and coding
• Basic life support and first aid

Why Join Us?
At Ascension Medical Pte. Ltd., we value our staff's contributions and well-being. We offer a positive and inclusive work environment that supports work-life balance, professional growth, and community involvement. If you are passionate about delivering exceptional patient care and committed to excellence, we encourage you to apply for this exciting opportunity.

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