Senior Business Technology Professional

A strategic and forward-thinking technology leader is needed to drive the development of innovative solutions that support business growth and success. The ideal candidate will have a strong understanding of both technical and business aspects, with the ability to design and implement complex platform architectures that balance technical constraints and business objectives.

• Strategic Partnership and Innovation: Collaborate with cross-functional teams to deliver technology initiatives that align with business objectives, ensuring seamless implementation of features and integrations across custom-built, hybrid, and SaaS platforms.
• Product Ownership and Lifecycle Management: Serve as a key product owner, understanding the design principles, roadmap, and feature set of SaaS and custom-built applications, managing the full product lifecycle, prioritizing features and tasks, tracking and reviewing product direction frequently, and measuring product performance using appropriate tools and techniques.
• Stakeholder Engagement and Relationship Management: Build and maintain strong relationships with business and technical stakeholders, actively engaging with stakeholders to understand their strategic goals and needs, manage expectations, and ensure technology projects deliver intended value.
• Technical and Business Competency: Leverage a deep understanding of SaaS platform capabilities to guide phased adoption of new features, focusing on user enablement, process optimization, and long-term sustainability.
• Change Management and Adoption: Drive thoughtful change management efforts to ensure technology changes are managed effectively for optimal adoption, establishing feedback mechanisms with technology domains to continuously gather insights on performance and stakeholder satisfaction, driving iterative improvements.
• Strategic Planning and Budget Management: Support the strategic planning and budgeting process, monitoring expenditures to promote financial discipline and accountability.

• Bachelor's degree in Computer Science, Information Technology, Business, or equivalent experience.
• At least 6 to 10 years of relevant experience in IT project management, software development, business analysis, or product management.
• Proven experience in managing all aspects of a successful product or platform throughout its lifecycle.
• Proven ability to assess and implement complex platform architectures, balancing technical constraints and business objectives.
• Familiarity with IT governance, security requirements, and best practices for managing enterprise platforms.
• Demonstrated knowledge in application management, driving operational excellence, incident management, capacity planning, cost management, licensing, and vendor relationships.
• Excellent communication and interpersonal skills with proven experience in project, stakeholder, and vendor management.
• Strong analytical, problem-solving, and decision-making skills to translate complex technical issues into actionable steps aligned with business needs.
• Self-motivated and adaptable, with the ability to manage multiple projects simultaneously, collaborate efficiently across cross-functional teams, and maintain clear documentation.
• Experience working with project management methodologies and tools, and with product management principles, including the ability to own a product, understand outcomes, use data to drive actions and recommendations, and gather user insights, is beneficial.
• Broad experience with cloud-based SaaS systems and internal custom-built systems is preferred.

We offer a dynamic and inclusive work environment that fosters collaboration, innovation, and professional growth. Our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. We strive to inspire, make an impact, and create a positive difference in the lives of our employees and the communities we serve.

As a senior business technology professional, you will be empowered to push boundaries, pursue innovative ideas, share your views, and be heard. You will be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit, and Excellence, which guides us in how we make our day-to-day decisions. We believe that flexibility allows us to do our best work and be our best selves. Join us and make a meaningful contribution to our ambitious, agile, and diverse teams.