Senior Manager, Franchise Operations Lead

2 months ago


Singapur, Singapore Sephora Asia Pte Ltd Full time
Job Title: Senior Manager, Franchise Operations

About the Role:

Sephora Asia Pte Ltd is seeking a highly skilled and experienced Senior Manager, Franchise Operations to join our team. As a key member of our operations team, you will be responsible for driving the growth and success of our franchise markets in Asia.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve operational efficiency in franchise markets.
  • Collaborate with franchise partners to develop annual budgets and omni retail strategies.
  • Monitor and analyze business trends across stores, providing regular reporting and insights to inform business decisions.
  • Oversee store operations, mentoring and directing strategies for success to maximize omni sales.
  • Evaluate new store proposals and work with the projects and design teams to secure necessary store approvals.
  • Ensure the smooth and effective operations of stores, adhering to organizational standards and procedures to bring about operational effectiveness and customer service excellence.
  • Conduct quarterly audits, presenting formal results and action plans for store improvement.

Requirements:

  • Degree holder in Business or related field.
  • At least 10 years of relevant experience in a similar capacity.
  • Experience working alongside senior levels of organizations across functions - Branding, Marketing & PR, Ecommerce (including Performance Marketing), Store Operations.
  • Knowledge of India and Indonesia Markets and ability to assess potential of future store openings.
  • Strong business and financial acumen, particularly in consumer retail/ omni channel/ CPG Direct E-Commerce.
  • Results-oriented, with experience in setting and delivering business strategies, operational plans, budgets, and targets.
  • Places customer service at utmost importance and has ability to influence key stakeholders in delivering what's best for our customers.
  • Strong communication, negotiation, and interpersonal skills.
  • Able to balance priorities, resilient, dynamic, and driven.
  • Willing to travel to our franchises overseas when required.

About Sephora:

Sephora is proud to be an equal opportunity workplace for all. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Singapur, Singapore Sephora Full time

    About the RoleWe are seeking a highly skilled Senior Manager, Franchise Operations to join our team at Sephora. As a key member of our franchise operations team, you will be responsible for driving growth and success in our existing franchise markets in India and Indonesia, while also developing new markets in Asia through collaboration with our franchise...


  • Singapur, Singapore Sephora Full time

    About the RoleWe are seeking a highly skilled Senior Manager, Franchise Operations to join our team at Sephora. As a key member of our operations team, you will be responsible for driving the growth and success of our franchise markets in Asia, working closely with our franchise partners to implement retail KPIs and sales targets.Key ResponsibilitiesLead the...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    Senior Manager, Franchise OperationsAbout the RoleSephora Asia Pte Ltd is seeking a highly skilled Senior Manager, Franchise Operations to join our team. As a key member of our operations team, you will be responsible for driving the success and growth of our franchise markets in India and Indonesia, as well as developing new markets in Asia.Key...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    Job Title: Senior Manager, Franchise OperationsAbout the Role:Sephora Asia Pte Ltd is seeking a highly skilled and experienced Senior Manager, Franchise Operations to join our team. As a key member of our operations team, you will be responsible for driving the growth and success of our franchise markets in Asia.Key Responsibilities:Develop and implement...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    Position Senior Manager, Franchise Operations Overview At Sephora, we are dedicated to inspiring our clientele, empowering our teams, and assisting them in becoming their best selves. We foster an environment where individuals are appreciated, and diversity is celebrated. Our global teams work diligently to fulfill our mission: to transform the...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    Position Senior Manager, Franchise Operations Profile At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees...


  • Singapur, Singapore Sephora Full time

    Date: May 28, 2024 Location: Singapore, SG At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    Position Senior Manager, Franchise Operations Overview At Sephora, we strive to inspire our clientele, empower our teams, and assist them in becoming their best selves. We cultivate an atmosphere where individuals are appreciated, and diversity is celebrated. Each day, our global teams bring our mission to life: to broaden the world's perception of...


  • Singapur, Singapore Sephora Asia Pte Ltd Full time

    About the RoleSephora Asia Pte Ltd is seeking a highly skilled Senior Manager, Franchise Operations to join our team. As a key member of our operations team, you will be responsible for driving the success and growth of our franchise markets in India and Indonesia.Key ResponsibilitiesDevelop and implement strategies to drive sales growth and improve...


  • Singapur, Singapore Sephora Full time

    About SephoraSephora is a leading beauty retailer within the LVMH family, with a global presence and a commitment to innovation. Our mission is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.Job SummaryWe are seeking a Senior Manager, Franchise Operations to join our team. This is a critical position that will drive...


  • Singapur, Singapore ArcBlue Full time

    About the RoleA leading retail company is seeking an experienced Franchise Manager to oversee and manage the franchises operations for the group in the South-East Asia region.Key ResponsibilitiesDevelop and implement strategies to enhance franchise performance across the region.Lead and motivate franchise teams to achieve sales and operational...


  • Singapur, Singapore ArcBlue Full time

    About ArcBlueA leading retail company with a strong reputation and presence in the region is seeking an experienced Franchise Manager to join their team in Singapore.Job SummaryThe successful candidate will be responsible for overseeing and managing the franchises' operations for the group in the South-East Asia region.Key ResponsibilitiesDevelop and...


  • Singapur, Singapore adidas Full time

    Job Title: Assistant / Manager, Franchise DevelopmentAbout the Role:We are seeking a highly skilled and experienced professional to join our team as Assistant / Manager, Franchise Development. As a key member of our Franchise Operations team, you will play a critical role in driving the growth and development of our franchise business in Southeast Asia...


  • Singapur, Singapore adidas Full time

    Purpose and Overall Relevance for the OrganisationSupport the enhancement and development of Franchise Operations in Southeast Asia (SEA), aligning with global and hub strategic plans, as well as commercial needs in the region.Key ResponsibilitiesAct as the primary point of contact for Franchise Operations in SEA, representing the Franchise business model...


  • Singapur, Singapore adidas Full time

    Purpose & Overall Relevance for the Organisation: Support the enhancement, development of Franchise Operations in SEA, in line with global/hub strategic plans and cluster/country commercial needs.  Key Responsibilities: Act as the key responsible contact for Franchise Operations in SEA, representing the Franchise business model internally and...


  • Singapur, Singapore adidas Full time

    About the Role:We are seeking a highly skilled and experienced Franchise Development Manager to join our team in SEA. As a key member of our commercial team, you will be responsible for supporting the enhancement and development of Franchise Operations in the region.Key Responsibilities:Act as the key contact for Franchise Operations in SEA, representing the...

  • Franchise Manager

    1 month ago


    Singapur, Singapore ArcBlue Full time

    About the Hiring Company A renowned retail company with strong reputation and presence in the region is actively looking to recruit an experienced Franchise Manager to join their team in Singapore. In this role, the successful candidate will be responsible to oversee and manage the franchises operations for the group in the South-East Asia region.  Job...


  • Singapur, Singapore adidas Full time

    Purpose and RelevanceThe Senior Manager, Ops will play a crucial role in enhancing, developing, and implementing the Consumer Experience in adidas Monobrand in SEA, aligning with global and hub strategic plans, as well as cluster and country commercial needs.Key ResponsibilitiesPartner with country teams to drive Retail KPIs and achieve Net Sales...


  • Singapur, Singapore adidas Full time

    Job Title: Senior Manager, OpsJob Summary:We are seeking a Senior Manager, Ops to support the enhancement, development, and implementation of the Consumer Experience in adidas Monobrand in SEA, in line with global/hub strategic plans and cluster/country commercial needs.Key Responsibilities:Partner with country teams to drive Retail KPIs and achieve Net...

  • Franchise Director

    2 months ago


    Singapur, Singapore Electronic Arts Full time

    Job DescriptionJob SummaryWe are seeking a highly experienced and skilled Franchise Director to lead the development and execution of our Battlefield franchise in Asia. The successful candidate will be responsible for guiding teams to set clear goals, driving revenue growth, and ensuring alignment with our company's overall strategy.Key...