Manager of Operational Excellence in Academic Administration
2 days ago
Nanyang Technological University (NTU) is seeking a Manager to oversee the restructuring efforts of its Target Operating Model for student and academic services.
This role requires collaboration with various stakeholders, including faculty, administrative staff, students, and university leadership, to ensure a smooth, efficient, and transparent restructuring process.
The incumbent will also be responsible for managing the school's academic team, ensuring the smooth delivery of academic services, and enhancing students' learning journey.
Additionally, this position involves coordinating various academic services, such as admissions, examinations, thesis examination, HR and Finance related matters, as well as event planning.
Responsibilities:
1. Collaboration and Communication
• Collaborate with faculty, administrative staff, students, and university leadership to gather feedback, address concerns, and ensure alignment throughout the restructuring process.
• Develop and implement effective change communication strategies to engage stakeholders and facilitate the restructuring process.
2. Academic Team Leadership
• Report to and support the Academic Team Lead in overseeing the school's academic team, managing both undergraduates and postgraduates related matters, ensure smooth delivery of academic services and enhancement of students' learning journey.
3. Academic Service Coordination
• Engage stakeholders (e.g. faculty and applicants) to boost research student enrolment.
• Guide faculty members on securing and maximising Research Scholarships (RSS) based on University guidelines.
• Propose and manage RSS distribution to ensure full utilisation and compliance with University/MOE requirements.
4. Strategic Planning and Execution
• Develop and implement a comprehensive restructuring plan, outlining timelines, milestones, deliverables and resource allocations.
• Lead the implementation of the restructuring plan, ensuring timely completion and successful outcomes.
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