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Strategic Partnership Manager
2 months ago
**Job Summary**
MyCareersFuture is seeking a highly skilled Strategic Partnership Manager to join our team. As a key member of our Games and Partnerships team, you will play a pivotal role in supporting gaming developers and serving as the main operational liaison for internal and external stakeholders.
**Key Responsibilities:**
- Collaborate across teams to address operational issues for gaming developers, ensuring seamless integration and resolution.
- Manage day-to-day operations, including games submission pipeline, policy compliance, and developer contract support, to drive business growth and efficiency.
- Handle internal tasks such as escalation reporting and communication with partner managers and developers, fostering strong relationships and trust.
- Advocate for gaming developers internally, aligning their operational needs with platform policies, and providing expert guidance and support.
- Act as the subject matter expert on developer platform policies within the games partnerships team, staying up-to-date on industry trends and best practices.
- Proactively identify opportunities to enhance partner experience through scalable messaging and educational materials on the company's platform compliance, driving business growth and customer satisfaction.
**Requirements:**
- Bachelor's degree or equivalent in a relevant field, such as business, operations, or a related field.
- At least 3-4 years of experience in online operations, customer success, account/partner management, or project management, with a strong background in the tech industry.
- Exceptional communication, writing, and presentation skills, with the ability to clarify and summarize complex issues.
- Fluency in English and either Mandarin or Vietnamese for engaging with partners in these key markets.
- Good understanding of the internet and/or gaming industry, with a passion for staying up-to-date on industry trends and best practices.
- Ability to collaborate effectively across all levels of management internally and externally, building strong relationships and trust.
- Proficiency in data analysis, with advanced skills in MS Excel and PowerPoint for reporting purposes.