Shop Leader

1 month ago


Singapur, Singapore TikTok Full time
Commerce Governance Strategist

The commerce industry has experienced rapid growth, and TikTok is poised to deliver a new and improved commerce experience to its users. We are seeking a passionate and talented Commerce Governance Strategist to join our operations team and help build a commerce ecosystem that is innovative, secure, and intuitive for our users.

Key Responsibilities:
  • Develop and lead a team to create data-driven strategies and policies to enable the commerce business, regulate creators' short videos, live-streams, and content.
  • Maintain a deep understanding of market and regulatory conditions to inform strategy development.
  • Close policy and implementation gaps by discovering, measuring, and resolving abusive creator behavioral and content quality trends.
  • Build and implement processes to optimize enforcement system efficiencies, working closely with cross-functional partners.
  • Lead initiatives to ensure constant improvements of creators' compliance, risk, and experience-related top-line metrics.
  • Manage cross-functional communication and data reporting for this team.
  • Undertake extensive travel globally, exceeding 70% of the time, to fulfill business-related commitments and objectives.
Requirements:
  • Bachelor's degree in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science, or equivalent degree.
  • Proven experience in commerce governance strategies or policy-making.
  • 5 years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking, and Operations Management.
  • At least 2 years of experience leading teams and managing cross-functional partnerships.
  • Proficiency in English is required for this role.
Preferred Qualifications:
  • Experience in explaining complex solutions in a simple way and influencing others without authority.
  • Highly data-driven, with experience analyzing and utilizing data-driven methodologies for OKR business goal setting, business analysis, policy making, risk discovery, or program design.
  • Excellent stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results.
  • Ability to navigate successfully in ambiguity, with multiple priorities in a fast-paced, changing environment.

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