TikTok Shop
1 month ago
Team Introduction
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users. Responsibilities- Build and Lead a team to develop data-driven strategies and policies to enable the commerce business, evaluate Product Compliance, Product Quality & Safety, and IPR risk related issues.- Maintain a keen understanding of the market and regulatory conditions to inform strategy development.- Lead initiatives to create proactive monitoring programs based on quantitative data analysis to minimize product compliance, product quality&safety, and IPR risk(counterfeits, or trademark, copyright, patent infringement related issues.- Lead a team responsible for creating and operating a notice and taking down framework, developing tools, policies and processes for improving rights owner experience while minimizing IPR risk.- Lead and support the teams in responding to, investigating, managing and resolving product compliance, quality&safety, and high-impact brand related incidents and escalations around IPR issues.- Define operational metrics, indicators, and own dashboard to monitor various aspects of the above operation effectiveness and efficiency.- Manage cross-functional communications and data reporting for this team. - Undertake extensive travel globally, exceeding 70% of the time, to fulfill business-related commitments and objectives.Minimum Qualifications- Bachelor degree preferably in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science or other programs with solid quantitative training or equivalent degree. - 5 years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Commerce Strategy, Business Partner or Product Growth, Risk, Compliance, or Experience programs.- At least 2 years of experience leading teams and managing cross functional partnerships.- Proven experience on commerce governance strategies or policy-making. Preferred Qualifications- Experience in explaining complex solutions in a simple way and able to influence others without authority.- Highly data driven, with experience analysing and utilising data-driven methodologies for OKR business goal setting, and business analysis, , policy making, risk discovery, or programme design, strong risk, business, product, and research acumen. - Excellent stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results, preferable in demonstrated ability to navigate successfully in ambiguity, with multiple priorities in a fast-paced, changing environment.
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Product Manager, TikTok Shop Ads
1 month ago
Singapur, Singapore TikTok Full timeTeam Introduction The TikTok Shop Ads Product team builds solutions that help merchants grow their businesses on TikTok by optimizing ad experiences throughout the shopping funnel. These tailored tools enable merchants, brands, and creators to showcase and sell products directly through in-feed videos, LIVEs, the product showcase tab, and the shopping...
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Senior Product Manager for TikTok Shop Ads
1 month ago
Singapur, Singapore TikTok Full timeJob DescriptionAt TikTok, we're seeking an experienced Senior Product Manager to lead the development and scaling of our TikTok Shop ad products. As a key member of our team, you'll be responsible for designing ad products that integrate seamlessly into our native user experience, enhancing the consumer shopping journey.Key Responsibilities:Design and...
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TikTok Shop
6 months ago
Singapur, Singapore TikTok Full timeAbout the team E-commerce's Governance and Experience is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service and Moderation Team is part of the Governance and Experience organization. Our mission is to deliver trustworthy and...
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TikTok Shop
5 months ago
Singapur, Singapore TikTok Full timeAbout the team E-commerce's Governance and Experience is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service and Moderation Team is part of the Governance and Experience organization. Our mission is to deliver trustworthy and...
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TikTok Shop
6 months ago
Singapur, Singapore TikTok Full timeAbout the team Creator Team will drive the growth of TikTok Shop by working closely with the creators. In this role, you are required to acquire and manage top creator/ celebrity within Singapore. Responsibilities- Creator Relationship Management: Cultivate and maintain strong relationships with our top TikTok E-commerce creators and celebrities. Serve as...
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Shop IPR Governance Specialist
1 month ago
Singapur, Singapore TikTok Full time**About the Role**TikTok is seeking a highly skilled Shop IPR Governance Specialist to join our operations team. As a key member of our commerce ecosystem, you will be responsible for designing policies and governance strategies to minimize IPR infringement on our platform.**Key Responsibilities**Develop proactive monitoring programs based on quantitative...
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TikTok Shop
2 months ago
Singapur, Singapore TikTok Full timeTeam Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...
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TikTok Shop
5 months ago
Singapur, Singapore TikTok Full timeAbout the team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to deliver trustworthy and excellent...
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TikTok E-Commerce Algorithm Engineer
1 month ago
Singapur, Singapore TikTok Full timeAbout the TeamWe are a team of talented engineers responsible for developing cutting-edge NLP/ML algorithms and strategies to enhance user experience, improve merchant service quality, and drive revenue growth on TikTok's E-commerce Platform.Job ResponsibilitiesParticipate in the development of AI customer service within the TikTok e-commerce ecosystem to...
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Shop Content Governance Strategist
1 month ago
Singapur, Singapore TikTok Full timeJob Title: Shop Content Governance StrategistAt TikTok, we're building a commerce ecosystem that's innovative, secure, and intuitive for our users. We're seeking a passionate and talented Shop Content Governance Strategist to join our operations team.Responsibilities:Develop and refine content governance policies to regulate creators' short videos,...
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Shop Product Safety Governance Strategist
1 month ago
Singapur, Singapore TikTok Full timeJob Title: Shop Product Safety & Quality Governance StrategyAt TikTok, we're committed to delivering a seamless and secure commerce experience to our users. We're seeking a highly skilled and experienced professional to lead our product safety and quality governance strategy.Key Responsibilities:Design and implement governance strategies for product...
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Data scientist
6 months ago
Singapur, Singapore TikTok Full timeAbout the team Governance and Experience(GNE) Data Scientist works closely with the GNE Algo&Ops teams in each region, is aiming to support the GNE team to make TikTok shop a safe and trustworthy platform for customers, sellers and influencers. What you can get here is totally different from a pure shelf-based ecommerce business model. Join us, and let's...
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TikTok Shop
2 months ago
Singapur, Singapore TikTok Full timeTeam Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...
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TikTok Shop
2 months ago
Singapur, Singapore TikTok Full timeTeam Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...
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TikTok Shop
2 months ago
Singapur, Singapore TikTok Full timeTeam Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...
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Frontend Developer for Global E-commerce
2 months ago
Singapur, Singapore TikTok Full timeAbout the TeamThe team is responsible for developing all of TikTok's South East Asia businesses, which involves exciting projects covering user growth, homepage, and discovery channel. You'll be tasked with creating a Global e-Commerce Shopping Platform, collaborating closely with engineers around the globe.ResponsibilitiesDevelop efficient, highly scalable,...
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Senior E-commerce Software Engineer
1 month ago
Singapur, Singapore TikTok Full timeAbout the TeamThe team is responsible for developing all of TikTok's South East Asia businesses, which involves exciting projects covering user growth, homepage, and discovery channel. You'll be tasked with creating a Global e-Commerce Shopping Platform, collaborating closely with engineers around the globe.ResponsibilitiesDevelop efficient, highly scalable,...
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TikTok Shop
2 months ago
Singapur, Singapore TikTok Full timeTeam Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...
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Backend Software Engineer, Global E-commerce
1 month ago
Singapur, Singapore TikTok Full timeAbout the TeamThe team is responsible for developing all of TikTok's South East Asia businesses, which involves exciting projects covering user growth, homepage, and discovery channel. You'll be tasked with creating a Global e-Commerce Shopping Platform, collaborating closely with engineers around the globe.ResponsibilitiesDevelop efficient, highly scalable,...
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Mobile Engineer
1 month ago
Singapur, Singapore TikTok Full timeAbout the TeamThe team is responsible for developing all of TikTok's South East Asia businesses, which involves exciting projects covering user growth, homepage, and discovery channel. You'll be tasked with creating a Global e-Commerce Shopping Platform, collaborating closely with engineers around the globe.ResponsibilitiesDevelop efficient, highly scalable,...
