Deal Process Optimization Specialist

2 weeks ago

Singapore beBeeStrategist Full time $90,000 - $120,000
Job Title: Senior Deal Desk Strategist 12 months Fixed Term Contract

About the Role:
As a highly skilled and experienced Deal Desk Strategist, you will be responsible for driving scale within our Sales organization by creating efficiencies, increasing profitability, and enforcing stronger controls.

Key Responsibilities:
• Manage case queues and ensure cases are closed within agreed metrics (Initial Response Time of 95% and Time to Resolution of 85%).
  • Achieve deal desk growth targets for APAC in terms SSEP, FY26 initiatives, and OKRs.
  • Maintain up-to-date knowledge of deals, sales, and accounts, and their progress.
  • Contribute to and coordinate discussions among sales representatives to reach agreements on contract terms and solve contracting scenarios.
  • Review deals to ensure accuracy and compliance with LinkedIn policies and guidelines, recommending revisions when necessary.
  • Identify initiatives to drive meaningful revenue upsides and remove blockers within sales to ensure deals close.
  • Communicate with Sales and cross-functional partners to escalate issues and recommend solutions.
  • Perform root cause analyses and gather data to resolve moderately complex issues.
  • Follow up on issues to ensure deals are closed and bring requests to total resolution.
  • Analyze and leverage data to consult on quoting, pricing strategies, deal flow, commercial models, and order processing for the sales organization, providing information on business terms and conditions using a customer-centric approach.
  • Gather information to aid in decision-making for stakeholder priorities, deadlines, and timelines, ensuring deadlines are met.
  • Create and deliver materials (e.g., one-pagers, sales training, analysis) for Sales.
  • Communicate updates, timelines, and plans to stakeholders in a timely manner.
  • Manage relationships with cross-functional partners.
  • Implement improvements for team and process performance.
  • Utilize tools and create playbooks to advise sales representatives and identify upsell, cross-sell, and packaging opportunities within individual deals.
  • Track individual and market-level performance.
  • Perform any other duties as assigned by manager.

Requirements:
Bachelor's Degree in a related field
3+ years of experience in deal desk, contracts, pricing, management consulting, sales operations, revenue operations, or a related field
Working experience in Partner Management or Operations
Working knowledge of Excel and SQL
Tech savvy with CRM experience in D365 or SFDC
Fluency in Mandarin

Suggested Skills:
Project management
Stakeholder management
Growth mindset
Analytics

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