
Systems Infrastructure Professional
7 days ago
Company Profile
Our client is a global technology and engineering organization that specializes in delivering innovative solutions to its esteemed clients. They adhere to quality delivery standards with thousands of engineers worldwide supporting projects across various locations. They have an international presence and are seeking qualified professionals to join their team.
Key Responsibilities:
- Provide technical consultancy advice on system configuration and overall design.
- Implement system infrastructure expansion design and configure monitor system performance.
- Assist clients to verify, isolate and provide temporary workarounds for incidents/problems logged.
- Resolve system incidents/problems onsite.
- Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operations/Project Managers.
- Generate relevant administrative records and reports.
- Apply operating system updates, patches, and configuration changes.
- Upkeep and maintain system configuration.
- Contact OEM/Vendor/Subcontractor for technical support.
Requirements:
- Min. Diploma in Computer Science, Computer Engineering or equivalent qualification.
- Min. 2-4 years working experience as a System Engineer in operations environment.
- Good grasp of technical skills (System) and infrastructure system design.
- Keen sense of urgency for service performance issues.
- Able to handle demanding service response and recovery turnaround.
- Able to manage daily support tasks to meet stringent SLA requirements.
- Past working experience in Cloud environment is an advantage.
- ITIL certification will be an added advantage.
- Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi is an added bonus.
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