Residential Experience Coordinator

3 weeks ago


Singapore EF Education First Full time
About EF Singapore

Located at 15 Carpenter Street in downtown Singapore, our campus welcomes thousands of students every year from all over the world. Our beautiful 6-story campus features a rooftop events area and a thriving international environment.

Job Description:Key Responsibilities:
  • Provide students with high-quality host family/residence accommodation services, assessing student satisfaction and making improvements as needed.
  • Handle all issues regarding student welfare in housing and throughout the campus with urgency.
  • Work directly with resident advisors and host families to problem-solve, manage crises, and help students acclimate to a new environment.
  • Communicate with international sales offices regarding logistics and disciplinary issues.
  • Promote and sell homestay programs, recruiting host families to participate.
  • Enforce school rules and policies at residences/host families, including emergency on-call duties shared with other permanent staff.
Day-to-Day Administrative Processes:

Process invoices, manage relations with suppliers, control expenses, process student travel information, and more.

Benefits:
  • Opportunities to visit global language offices (Zurich, Boston, and more).
  • Tuition fee reimbursement for continued education.
  • Discounts on EF programs globally.
  • Personal development training support, including Gallup Strength Finder training.
  • Team lunches, events, and office holiday parties.
  • Free use of the EF Hello: a premium Language Learning App.
  • Employee of the Month Scheme.
  • Local discounts.
  • Opportunity to join unique student activities.
Requirements:
  • Bachelor's degree in a related field.
  • Fluency in English is required; additional languages are a plus.
  • 2-3 years of operational experience in education or tourism.
  • Ability to take ownership in emergency situations to safeguard students and staff.
  • International experience is a strong plus.
Why You'll Love EF Singapore:

Our campus offers a fun, international environment, with a rooftop events area and a beautiful 6-story building. We provide excellent benefits and opportunities for growth and development.

We estimate the salary for this position to be around $50,000-$60,000 per annum, depending on experience and qualifications.



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