Residential Experience Coordinator
3 weeks ago
Located at 15 Carpenter Street in downtown Singapore, our campus welcomes thousands of students every year from all over the world. Our beautiful 6-story campus features a rooftop events area and a thriving international environment.
Job Description:Key Responsibilities:- Provide students with high-quality host family/residence accommodation services, assessing student satisfaction and making improvements as needed.
- Handle all issues regarding student welfare in housing and throughout the campus with urgency.
- Work directly with resident advisors and host families to problem-solve, manage crises, and help students acclimate to a new environment.
- Communicate with international sales offices regarding logistics and disciplinary issues.
- Promote and sell homestay programs, recruiting host families to participate.
- Enforce school rules and policies at residences/host families, including emergency on-call duties shared with other permanent staff.
Process invoices, manage relations with suppliers, control expenses, process student travel information, and more.
Benefits:- Opportunities to visit global language offices (Zurich, Boston, and more).
- Tuition fee reimbursement for continued education.
- Discounts on EF programs globally.
- Personal development training support, including Gallup Strength Finder training.
- Team lunches, events, and office holiday parties.
- Free use of the EF Hello: a premium Language Learning App.
- Employee of the Month Scheme.
- Local discounts.
- Opportunity to join unique student activities.
- Bachelor's degree in a related field.
- Fluency in English is required; additional languages are a plus.
- 2-3 years of operational experience in education or tourism.
- Ability to take ownership in emergency situations to safeguard students and staff.
- International experience is a strong plus.
Our campus offers a fun, international environment, with a rooftop events area and a beautiful 6-story building. We provide excellent benefits and opportunities for growth and development.
We estimate the salary for this position to be around $50,000-$60,000 per annum, depending on experience and qualifications.
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