Residential Experience Manager

1 day ago


Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
About the Role:
Nanyang Technological University (NTU) is seeking a talented individual to fill the position of Residential Experience Manager in its Office of Campus Housing (OCH). This role offers a unique opportunity to make a meaningful impact on the lives of students and faculty by providing exceptional service and creating a welcoming community.

Key Responsibilities:
As a Residential Experience Manager, you will be responsible for ensuring the smooth operation of student housing facilities. Your duties will include hostel application processing, room assignment, and waitlist management. You will also be responsible for conducting comprehensive inspections to ensure high-quality rooms and addressing any issues promptly. Additionally, you will oversee accurate billing and collection of hall fees and other payable items, as well as handle refunds to students where applicable.

Requirements:
To be successful in this role, you should have at least 3 years of relevant working experience in residential management, customer service, or a related field. Your strong communication skills and ability to work collaboratively with colleagues and external vendors will be essential in this position. You should also be able to think critically and resolve problems effectively, ensuring that student residents' needs are met efficiently.

Estimated Salary Range:
$4,500 - $6,000 per month, depending on qualifications and experience. NTU offers a competitive salary package, including benefits such as medical insurance, paid annual leave, and professional development opportunities.

Hiring Institution:
Nanyang Technological University (NTU)

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