Residential Support Specialist

6 days ago


Singapore =DREAMS (SINGAPORE) LIMITED Full time
About the Role

We are seeking a dedicated and experienced Residential Support Coordinator to join our team at =DREAMS (Singapore) Limited. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars.

Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities while maintaining a vibrant living environment.

Key Responsibilities:
  • Scholar Routine Care and Support:
    • Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
    • Coordinate and oversee the security, facilities/cleaning to upkeep and optimise the residential environment for the scholars
  • Role Modelling and Wellbeing:
    • Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
    • Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.
  • Residential Policies and Procedures:
    • Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.
  • Crisis Management:
    • Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.
Requirements:
  • Diploma or degree in a relevant field, or equivalent experience.
  • Previous experience in residential support or student services is a bonus.
  • Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
  • Knowledge of youth engagement theory and cultural sensitivity.
  • Demonstrated crisis management.
  • Excellent organizational and multitasking abilities.
  • Ability to work independently and collaboratively within a team-oriented environment.
  • Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.

The estimated salary for this position is SGD 45,000 - 55,000 per annum, depending on qualifications and experience.



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