Senior Property Manager
3 weeks ago
Description
As a Senior Tenant Relation Executive at JLL, you will be responsible for ensuring the highest level of customer satisfaction and tenant retention. Your key responsibilities will include preparing weekly and monthly meeting documents and minutes, organizing social events and meetings, and maintaining regular communication with tenants to understand their needs and identify areas for improvement.
Key Responsibilities:
• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Collaborate with the operations team to ensure that maintenance, repairs, and service requests are addressed promptly and efficiently.
• Implement strategies to enhance tenant satisfaction, engagement, and retention, including organizing tenant programs, events, and networking opportunities.
Requirements:
• Excellent communication and interpersonal skills, with the ability to work effectively with tenants, colleagues, and senior management.
• Strong problem-solving and analytical skills, with the ability to identify and address tenant concerns and issues.
• Ability to work under pressure and meet set timelines, while maintaining a high level of professionalism and customer service.
Location:
On-site – Singapore
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