IT Technical Support Specialist
1 day ago
We are seeking a skilled IT Technical Support Specialist to join our team. The successful candidate will provide technical assistance and support to users, ensuring smooth operations across systems and applications.
">The Job Description:">- ">
- Provide first-line technical support for users, troubleshooting and resolving issues efficiently">
- Monitor and respond to user requests via ticketing system, escalating complex issues to relevant teams as needed">
- Conduct routine system checks and health monitoring, identifying potential issues before they impact performance">
- Document common issues and update the technical knowledge base, enhancing team's collective expertise">
- Maintain organized records and documentation for audit and compliance purposes">
- ">
- Degree in Computer Science or related field">
- Strong analytical skills, with ability to troubleshoot and resolve complex technical issues">
- Proficient in Microsoft Office Suite, with added value from data analytics exposure">
- Excellent communication and collaboration skills, with ability to work effectively in dynamic environments">
- Basic financial literacy, including understanding of budgeting and accounting concepts">
- ">
- A competitive compensation package">
- Ongoing training and professional development opportunities">
- A collaborative and supportive work environment">
- The chance to make a meaningful contribution to our organization">
In this role, you will have the opportunity to utilize your technical skills and experience to make a positive impact on our team. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply.
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