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Dining Experience Leader
3 weeks ago
Our mission is to create an exceptional dining experience that celebrates the richness of coconut milk in our cuisine. We strive for excellence in every aspect of our service, prioritizing community and diversity at the heart of our culture.
We are part of a hospitality company that crafts timeless destinations and thought-leading experiences. Our team is passionate about shaping a city through our industry and takes pride in grooming the next generation of hospitality leaders.
Job Description- Lead service operations to ensure seamless guest experiences
- Become the face of our restaurant by building relationships with guests
- Delight customers with order taking and menu expertise
- Upsell products based on extensive product knowledge
- Maintain outlet setup and perform walkthroughs before shifts
- Proactively improve guest satisfaction levels in service/bar operations
- Enhance procedures and systems to optimize performance
- Conduct basic training and ensure SOPs adherence
Looking for someone who:
- Exceeds expectations to make someone else's day
- Embodies thoughtfulness, kindness, and high standards
- Takes ownership of outcomes and drives solutions
- Remains ever-curious and always learning
We care for our people so they can take care of others. Benefits include TLBG Partnership Programme (monthly sales incentive), medical and insurance coverage, employee dining discounts, milestone celebrations, and one month sabbaticals for long-service individuals.