Dining Experience Leader

3 days ago

Singapore beBeeHospitality Full time $40,000 - $60,000

Are you a natural leader who can drive results and deliver exceptional guest experiences?

We are seeking an Assistant Restaurant Manager who is passionate about creating unforgettable dining moments and building strong relationships with our members.

As an Assistant Restaurant Manager, you will lead our front-of-house operations, supervising service staff to ensure high standards of quality, cleanliness, and guest experience are consistently met.

You will foster positive relationships with members to enhance their dining experience and build loyalty. This includes welcoming members warmly, addressing concerns promptly and professionally, and proactively gathering feedback to understand their preferences and expectations better.

To be successful in this role, you will need to have excellent interpersonal and communication skills, as well as the ability to motivate and lead a team. You will also need to be well-groomed and professional in appearance, and have a strong understanding of hospitality management principles and practices.

Key Responsibilities:

  • Welcome members and guests warmly, making them feel right at home.
  • Supervise service staff, ensuring high standards of quality, cleanliness, and guest experience are consistently met.
  • Foster positive relationships with members to enhance their dining experience and build loyalty.
  • Coach and mentor team members to uphold and deliver consistent service excellence.
  • Address member concerns promptly and professionally.
  • Proactively gather feedback to understand members' preferences and expectations better.
  • Collaborate closely with the kitchen and service teams to ensure seamless operations.
  • Maintain strict adherence to hygiene, safety, and cleanliness protocols.
  • Comply with grooming guidelines and perform any other duties assigned by the management team to support overall F&B operations.

Requirements:

  • Diploma in Hospitality Management or GCE 'O' Level.
  • At least 2 years of experience in the F&B industry, preferably in a supervisory or managerial capacity.
  • Well-groomed with a consistently professional appearance.
  • Strong interpersonal and communication skills to connect with, motivate and lead the team.
  • Positive and proactive attitude with a readiness to take initiative and motivate others.
  • Calm and composed under pressure, maintaining focus to guide the team through busy and challenging situations.
  • Basic knowledge of POS systems and cash handling is a plus.
  • Able to work on rotating shifts, including weekends and public holidays.

Why Join Us?

At Singapore Swimming Club, we offer a warm, collaborative team environment that values creativity, initiative, and joy in the everyday.

As an Assistant Restaurant Manager, you will join a dynamic team that is passionate about delivering exceptional guest experiences and building strong relationships with our members.

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