
Exceptional Customer Service Professional
1 week ago
**Job Title:** Student Services Executive
Are you passionate about delivering exceptional customer service and working in a dynamic, learner-focused environment? Do you enjoy liaising with learners, trainers, and related departments to ensure programs run smoothly?
**Key Responsibilities:**
- Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
- Provide support for learners and companies through telephone, emails and walk-ins
- Ensure smooth daily operational activities
- Assist in classroom facilitation
- Preparation of course materials
- Administrative work (Attendance, Evaluation, Document Filing, etc)
- Monitor and schedule all trainings to ensure compliance
- Assist in the company's continuous improvements and training related areas
**Requirements:
- Minimum one year of experience in customer service, telemarketing or related role.
- Good communication and interpersonal skills with excellent command of written and spoken language
- Proficient with MS Office
- Ability to work independently and as part of a team.
- Adaptable to a fast-paced and changing environment.
**Benefits:**
As a Student Services Executive, you will be working in a full-time permanent position that offers basic pay, performance bonuses, additional allowances, medical, and dental benefits.
**Location:** The role is based in Tiong Bahru (Central Plaza) or Woodlands (WoodSquare). If you are passionate about providing exceptional customer service and working in a dynamic, learner-focused environment, we welcome you to contribute to shaping the future of adult learning.
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