Exceptional Customer Service Professional

1 week ago


Singapore beBeeCustomerService Full time $3,000 - $4,500

**Job Title:** Student Services Executive


Are you passionate about delivering exceptional customer service and working in a dynamic, learner-focused environment? Do you enjoy liaising with learners, trainers, and related departments to ensure programs run smoothly?


**Key Responsibilities:**
  • Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
  • Provide support for learners and companies through telephone, emails and walk-ins
  • Ensure smooth daily operational activities
  • Assist in classroom facilitation
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitor and schedule all trainings to ensure compliance
  • Assist in the company's continuous improvements and training related areas

**Requirements:


  • Minimum one year of experience in customer service, telemarketing or related role.
  • Good communication and interpersonal skills with excellent command of written and spoken language
  • Proficient with MS Office
  • Ability to work independently and as part of a team.
  • Adaptable to a fast-paced and changing environment.

**Benefits:**


As a Student Services Executive, you will be working in a full-time permanent position that offers basic pay, performance bonuses, additional allowances, medical, and dental benefits.


**Location:** The role is based in Tiong Bahru (Central Plaza) or Woodlands (WoodSquare). If you are passionate about providing exceptional customer service and working in a dynamic, learner-focused environment, we welcome you to contribute to shaping the future of adult learning.




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