Technical Support Specialist

2 weeks ago

Singapore beBeeSupport Full time $4,000 - $6,000
Job Title: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide technical support to end-users, resolving hardware and software issues efficiently.

Key Responsibilities:
  • Provide technical support to end-users via phone, email, or in-person.
  • Resolve hardware and software issues using problem-solving skills and knowledge of IT systems.
  • Prepare technical reports on support issues, including feedback, analysis, and recommendations for improvement.
Requirements:
  • Possess certification in Information Technology (IT) or an equivalent field with 1-5 years relevant experience.
  • Knowledge and hands-on experience in deploying network devices and managing network infrastructure.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues and stakeholders.
  • Able to work independently as well as collaboratively in a team environment.
Preferred Qualifications:
  • Maintenance, troubleshooting, and support of IT equipment such as laptops, desktops, printers, network switches, and other related devices.
  • Class 3 driving license would be considered an advantage.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
Location:

Mandai

Technical Skills:

Switches, Troubleshooting, Hardware, Ability To Work Independently, Customer Support, Laptops, Information Technology, Driving License, Networking, Class 3 Driving License, Windows, Communication Skills, Linux, Technical Support

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