Sleep Application Specialist, Philips Healthcare
4 days ago
We are seeking a highly skilled and experienced Clinical Application Specialist, Sleep to join our team at Philips. As a key member of our sales function, you will play a critical role in delivering clinical applications training to customers and distributors, as well as providing clinical case support for patient treatments to physicians through our channel partners.
About the Role- Deliver Clinical Applications Training to customers & distributors.
- Deliver Clinical Case Support for patient treatments to Physicians through our channel partners.
- Implement and manage customer specific account strategies to drive utilization of our devices and applications.
- Document and manage all relevant customer activities within system.
- Host customer site visits at reference sites
- Conduct system testing/ training on-site if required.
- Troubleshoots product issues at customer sites and identifies any product usability issues.
- Communicates customer feedback to the appropriate functions in the company.
- Document complaints according to QMS processes
- Support the Sales by demonstrating our products to potential customers.
- Represent at trade shows and exhibitions.
- Installs software upgrades When required, set-up, install and test.
- Enable connectivity through Care Orchestrator.
- Establish Care Orchestrator eco system and manage the users.
- Trouble-shoot problems for the customer.
- Bachelor's Degree Holder in related disciplines.
- 5 years of Clinical Experience with 3 years as professional hospital nurse or sleep technologist (RPSGT) with Sleep Therapist in sleep center
- Good communication, presentation, and pedagogical skills.
- You enjoy interacting with customers and working closely with the sales function with a customer-first mindset.
- Willingness to travel to client sites as needed.
We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience and location. Our hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
At Philips, we are committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. If you share our passion for helping others, you'll be working towards creating a better and fairer future for all. We believe that everyone deserves access to quality healthcare, and we're dedicated to making that vision a reality.
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