International Reservation Sales Agent
1 day ago
SABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled International Reservation Sales Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for our customers.
Key Responsibilities:- Assist guests with making, modifying, or canceling hotel reservations using our reservation system.
- Offer information on room types, rates, and packages available to meet guests' needs.
- Process payments, apply discounts, and ensure accuracy in reservation details.
- Respond promptly to guest inquiries regarding hotel services, amenities, and local attractions.
- Provide detailed information on hotel policies, check-in/check-out procedures, and other relevant information.
- Handle special requests, such as room upgrades or specific accommodations.
- Deliver exceptional customer service by maintaining a friendly and professional demeanor.
- Resolve guest complaints or issues in a timely and effective manner, escalating when necessary.
- Maintain clear and effective communication with guests, hotel staff, and other team members.
- Document and update guest information, preferences, and feedback in our CRM system.
- High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
- Previous experience in a hotel front desk role is preferred.
- Excellent communication (written and verbal) and interpersonal skills.
- High level of integrity and professionalism.
- Attention to details and customer focused.
- Able to communicate in English, as well as one of the Asian languages (Mandarin or Cantonese or Japanese).
The role requires working from 11am to 8pm and weekends, with two rest days during the week. Flexibility in scheduling is essential.
-
International Reservation Sales Agent
2 weeks ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeJob Title: International Reservation Sales AgentSABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled International Reservation Sales Agent to join our team.Key Responsibilities:Provide exceptional customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations.Handle inbound calls in...
-
International Reservation Sales Agent
1 week ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeJob Title: International Reservation Sales AgentSABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled International Reservation Sales Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests by assisting with hotel reservations, answering inquiries, and resolving any...
-
International Reservation Sales Agent
2 weeks ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeJob Title: International Reservation Sales AgentSABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled and customer-focused International Reservation Sales Agent to join our team.Key Responsibilities:Assist guests in making, modifying, or canceling hotel reservations using our hotel's reservation system.Offer information on room types, rates, and packages...
-
International Reservation Sales Agent
2 weeks ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...
-
International Reservation Sales Agent
2 days ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...
-
International Reservation Sales Agent
1 week ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and customer-focused International Reservation Sales Agent to join our team at SABRE ASIA PACIFIC PTE. LTD. As a key member of our reservations team, you will be responsible for providing exceptional customer service to our guests, handling inbound calls, and resolving any issues or concerns.Key...
-
International Reservation Sales Agent
2 weeks ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...
-
Reservations Agent
5 months ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesDuties and Responsibilities Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales &...
-
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeJob Title: International Reservation Sales AgentSABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled and customer-focused International Reservation Sales Agent to join our team.Key Responsibilities:Assist guests in making, modifying, or canceling hotel reservations using our hotel's reservation system.Offer information on room types, rates, and packages...
-
Reservations Agent/Officer
2 weeks ago
Singapore TPC HOTEL PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Reservations Agent/Officer to join our team at TPC HOTEL PTE. LTD. As a key member of our Front Office team, you will be responsible for handling telephone enquiries, accepting reservations, and providing exceptional guest service.Key ResponsibilitiesManage telephone enquiries and reservations with accuracy and...
-
Reservations Agent/Officer
2 weeks ago
Singapore TPC HOTEL PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Reservations Agent/Officer to join our team at TPC HOTEL PTE. LTD. As a key member of our Front Office team, you will be responsible for handling telephone enquiries, accepting reservations, and providing exceptional customer service to our guests.Key ResponsibilitiesHandle telephone enquiries...
-
Reservation Agent
2 weeks ago
Singapore A.SUNSET OPERATIONS PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsFounded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include...
-
Reservations Sales Representative
1 day ago
Singapore GRAND PARK CITY HALL Full timeJob Title: Reservations Sales OfficerAt GRAND PARK CITY HALL, we are seeking a highly skilled and motivated Reservations Sales Officer to join our team. As a key member of our sales team, you will be responsible for receiving, confirming, and processing reservations for our hotel.Key Responsibilities:Process reservations and ensure accurate information is...
-
Cluster Reservations Agent
2 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...
-
Reservations Coordinator
2 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeReservations Officer Job DescriptionUE PARK AVENUE INTERNATIONAL PTE. LTD. is seeking a skilled Reservations Officer to join our team. As a key member of our front office, you will be responsible for managing reservations, ensuring seamless guest experiences, and driving revenue growth.Key Responsibilities:Respond to reservation requests from guests, travel...
-
Reservations Coordinator
1 week ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeReservations Officer Job DescriptionUE PARK AVENUE INTERNATIONAL PTE. LTD. is seeking a skilled Reservations Officer to join our team. As a key member of our front office, you will be responsible for managing reservations, ensuring seamless guest experiences, and driving revenue growth.Key Responsibilities:Respond to reservation requests from guests, travel...
-
Reservations Coordinator
1 week ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeReservations Officer Job DescriptionUE PARK AVENUE INTERNATIONAL PTE. LTD. is seeking a skilled Reservations Officer to join our team. As a key member of our front office, you will be responsible for managing reservation requests, ensuring seamless communication with guests, travel agents, and referral networks, and maintaining accurate records of...
-
Reservation Sales Officer
2 months ago
Singapore Marriott International Full timeJob Number 24128358Job Category ReservationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate...
-
Cluster Reservations Agent
2 weeks ago
Singapore SG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...
-
Reservations Coordinator
2 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeReservations Officer Job DescriptionUE PARK AVENUE INTERNATIONAL PTE. LTD. is seeking a skilled Reservations Officer to join our team. As a key member of our front office, you will be responsible for managing reservation requests, ensuring seamless communication with guests, travel agents, and referral networks, and maintaining accurate records of...