Technical Sales Engineer

2 weeks ago

Singapore beBeeField Full time $80,000 - $110,000
Job Overview

This position is a crucial part of the technical sales process, requiring expertise and support to customers.

The ideal candidate will have strong analytical skills and be able to effectively communicate with both internal teams and external customers.

Key Responsibilities:
  1. Act as a resident technological expert advisor for our products, providing input on product enhancements, customization requests, and bug reports.
  2. Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.
  3. Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
  4. Provide engineering support and services to regional offices, distribution channels, OEMs, and end-users.
  5. Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
  6. Conduct product presentations and practical training seminars for internal staff, as well as customers, channels, management, and others.
  7. Conduct feasibility studies and perform technical analysis to evaluate the compatibility of products with customer requirements.
  8. Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
  9. Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
  10. Adapt applications that effectively accomplish customer objectives and user needs.
  11. Connect with customers to analyze user experience and gain constructive feedback.
  12. Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
  13. Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.
  14. Maintain an expert level of product knowledge and application.
Requirements:
  1. Minimum Degree/Diploma in Mechanical Engineering.
  2. 3 – 4 years experience (in Engineering/Manufacturing/Heavy Industry) preferred. Knowledge of rotary and linear bearings would be an advantage.
  3. Strong interest and customer-oriented mindset.
  4. Organized, structured, analytical, presentable, professional, as well as self-driven and motivated.
  5. Adept and effective communicator.
  6. Computer literacy is a must.
  7. Ability to handle customers' issues tactfully and professionally.
  8. Demonstrating project management abilities.
What We Offer:
  • Opportunity to work with a leading company in the industry.
  • Chance to develop your skills and expertise in technical sales and engineering.
  • Collaborative and dynamic work environment.
  • Competitive salary and benefits package.

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