Application Support Senior Analyst

2 weeks ago


Singapore CITIBANK N.A. Full time
Job Overview

The Application Support Senior Analyst role at CITIBANK N.A. is a seasoned professional position that requires in-depth disciplinary knowledge and subject matter expertise.

Key Responsibilities:
  • Provides technical and business support for users of Citi Applications, including providing quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.
  • Maintains application systems that have completed the development stage and are running in the daily operations of the firm, focusing on stability, quality, and functionality against service level expectations.
  • Identifies ways to maximize the potential of the applications used, assesses risk and impact of production issues, and escalates to business and technology management in a timely manner.
Qualifications:
  • 5-8 years experience in an Application Support role.
  • Experience installing, configuring, or supporting business applications.
  • Experience with some programming languages and willingness/ability to learn.


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