iSeries System Operations Specialist
1 month ago
As an iSeries System Operations Specialist at Marina Bay Sands, you will play a critical role in supporting the iSeries Operation Services team. Your responsibilities will include:
- Assisting the team lead and manager in supporting iSeries operations activities.
- Providing proactive monitoring, follow-up, and maintenance of multiple iSeries servers and applications.
- Updating Standard Operation Procedures, Runbook, and Knowledge Base.
- Ensuring timely reporting and escalation of system, application, and operation issues to the team lead and/or manager.
- Following up on opened/escalated issues to ensure timely closure and to avoid recurrence.
- Ensuring all System Backup activities are monitored and completed successfully.
- Ensuring system disaster recovery readiness and successful execution of DR testing.
- Supporting risk and security & vulnerability remediation for iSeries in compliance to the security best practices, guideline.
- Supporting third-party software, ensuring they are updated according to the support lifecycle.
- Responsible for Firmware and OS upgrades, Performance Tuning, Monitoring of Capacity Utilization and threshold alerts, input on Capacity Planning, PTF installation.
- Working with vendors on support matters and lifecycle upgrade.
- Supporting application releases/upgrade activities.
- Performing off-office-hour support & standby duty to support 24x7 business operation including weekends and holidays as required.
- Any other assigned duty from the team lead/manager.Job Requirements
To be successful in this role, you will need:
- A degree in Information Technology or Services-related curriculum preferred.
- Additional experience may be substituted in lieu of a degree.
- IBM iSeries training and/or IBM certification preferred.
- Training and certification in System Service Operation, e.g. ITIL foundation.
- Minimum 5+ years hands-on experience on iSeries System Operation support.
- Experienced in ITIL processes in Service Request, Incident, problem, and change management processes.
- Experienced on one or more of the following areas:
- IBM Power Series Hardware, IBM SAN storage, and SAN Switches, FC multipath configuration.
- IBM i V7R3 to V7R5, IBM VIOS Virtual Machine Environment.
- IBM PowerHA, ASP & iASP Disk configuration and administration. Remote Journaling / HA concept.
- Backup and Recovery on Flashcopy, BRMS, Safe Guarded Copy, NIM for VIOS backup.
- IBM EIM implementation for Single Sign on.
- Network configuration for TCP/IP protocol, Route and Host Tables, Firewall Rules.
- System performance tuning, performance, and alert monitoring.
- Firmware, Patch, PTF, CUM Package ordering/installation.
- Security and system hardening on iSeries System and Application, user profiles, object authorities, system values.
- Query/400 – SQL/400, DB2, and performance tuning.
- Third-party software e.g. Mimix Assured, iTera, Optimizer, Fortra Powertech Exit Point, Authority broker, compliant monitor, Antivirus, System monitoring tool.
- Working knowledge on ACSC and Infinium advantages.
As a Marina Bay Sands employee, you will be part of a diverse, equitable, and inclusive workforce, committed to building a talented team to match our growth ambitions in Singapore. Our employees adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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