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As a Customer Service Representative, you will play a pivotal role in ensuring seamless service delivery to our students and parents. Your exceptional communication skills, coupled with your ability to empathize with customers, will be crucial in fostering strong relationships.
About the Role
This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences. You will be responsible for conducting administrative tasks, working closely with the Sales enrollment team, and maintaining a high level of customer satisfaction.
Key Responsibilities
- Manage check-in processes to ensure efficient service delivery.
- Collaborate with the Sales team to enhance customer intimacy and satisfaction.
- Identify customer needs and maintain a continuous high level of customer service delivery.
- Assist with crowd management during peak periods.
Requirements
- Minimum 2-3 years of experience in operations and customer service.
- Excellent command of spoken and written English.
- Good communication and interpersonal skills.
- Highly motivated and positive-minded individual.
- Ability to work in a fast-paced environment.
What We Offer
- Competitive compensation package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service experiences, please submit your application today.
