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IT Infrastructure Specialist
2 months ago
About the Role
This is an exciting opportunity to join our IT team as an IT Infrastructure Specialist, where you will play a key part in delivering IT infrastructure solutions and services that support business growth, security, and operational excellence.
Your Responsibilities
- Lead and support the planning, design, architecture, implementation, and continuous improvement of IT infrastructure solutions and services, including data centre, servers, storage, virtualization, security, backup, and monitoring.
- Collaborate with functional and technical team members to develop and drive the IT enterprise-grade IT infrastructure roadmap and initiatives, including standardization, optimization, and common operating model across the region.
- Develop, maintain, and support Ikano Retail IT infrastructure solutions and services with defined standards and processes to drive availability, stability, scalability, security, and performance of IT infra solutions and services.
- Work closely with the IT infra team to ensure effective measurement, monitoring, and administration with a centralized delivery model, while reducing dependence on external vendors and developing our own internal competence.
- Analyse proposed system changes to identify strategies for meeting business objectives and impacts, including benefits, costs, and effort required to implement. Collaborate with IT, super users, and vendor teams as needed.
- Maintain up-to-date knowledge by researching new technologies and IT infra products/tools.
- Develop in-house competence and knowledge transfer to the IT team on infrastructure methodologies and processes.
Qualifications
- Degree or recognized equivalent, preferably in Computer Science/Technology or related field, from an accredited university or comparable on-the-job experience with Microsoft-based technologies architecture and administration certifications.
- 5+ years of experience in implementing, administering, and supporting on-prem and Cloud infrastructure, including Microsoft Active Directory, Office/Azure cloud, DNS/DHCP servers, hardening, VMWARE Technology, EMC Storage, VEEAM/EMC backup solution, Data Domain, Network, Firewall, EUC Security, infra operations, and security monitoring.
- Working knowledge of IT policies, procedures, and familiarity with the development and deployment of various standards and regularly evaluating infra to implement a secure environment to support IT Operations.
- Good knowledge and experience in IT Infra architect role, leading IT initiatives and supporting complex IT infrastructure technologies at a large enterprise level with advanced troubleshooting and problem-solving experience.
- Work as a subject matter expert for IT infrastructure service delivery management.
- Must have good knowledge on Unified log management system (SIEM/Azure Sentinel, etc.), IT infra Monitoring system, and IT security management Servers, Azure Cloud, and End-user computing.
- Service-oriented and self-driven. Able to work with flexible hours and travel regionally.
