Job Title: Infra Specialist / Engineer

Job Summary:

We are seeking an experienced IT Infrastructure Specialist to join our team at Flintex Consulting Pte Ltd. The successful candidate will be responsible for providing technical support and development services to ensure the smooth operation of our IT systems.

Key Responsibilities:

Provide technical support and assistance to end-users on IT-related issues
Develop and implement IT solutions to meet business requirements
Conduct routine maintenance and monitoring of IT systems and hardware
Provide video and audio-conferencing system support
Support Group Digital projects and initiatives
Liaise with external support organizations to ensure their services meet business requirements
Answer technical queries and meet operational service levels

Requirements:

IT-related diploma or degree from a recognized institution
Microsoft Certified Systems Engineer (MCSE) or COMPTIA certification beneficial
ITIL Foundation V3 beneficial
Thoroughness for investigating and monitoring systems and tenacity for resolving root causes
Familiarity with professional development standards
Thorough knowledge of IT products and the marketplace
Maintaining a good network of contacts within IT and within the business

Preferred Skills:

Strong interpersonal, communication, and presentation skills
Analytical, self-driven, and proactive in keeping up with new technologies and attention to details
Independent worker with initiatives, resourceful, positive attitude, friendly disposition, good team player, and able to deliver results within tight deadlines
Experience of project management tools and techniques to assist in major Information Technology implementation projects

Working Conditions:

Some on-call or after-hours work may be required

Language: English

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