Technology Transformation Expert

1 week ago

Singapore beBeeCustomer Full time $80,000 - $120,000

Job Summary:

We are seeking a highly skilled and experienced Strategic Technology Advisor to join our team. As a key member of our organization, you will play a crucial role in driving innovation and transformation across various technologies.

This is an exciting opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.

  • Main Responsibilities:
  • Act as a single point of contact to support customers
  • Make recommendations on how new offerings fit into the company strategy and architecture
  • Complete analysis and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, and pre-launch planning
  • Champion and advocate for customer requirements within AWS (e.g., feature requests)
  • Participate in customer-requested meetings (onsite or via phone)
  • Has access to and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
  • Work with leading technologists around the world
  • Work directly with AWS engineers to ensure that customer issues are resolved as quickly as possible
  • Available outside business hours to handle urgent issues
Required Skills and Qualifications:

We are looking for a highly skilled professional who possesses excellent technical knowledge and strong communication skills.

The ideal candidate will have experience in working with technology companies and a deep understanding of their needs.

  • Main Requirements:
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience in working with technology companies
  • Able to work outside regular business hours when necessary
Benefits:

As a Strategic Technology Advisor, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our customers.

You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.

Others:

We offer a competitive salary and benefits package, as well as a flexible and supportive work environment.

If you are a motivated and results-driven individual who is passionate about technology and customer success, we encourage you to apply for this exciting opportunity.

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