Community Ambassador

4 weeks ago


Singapur, Singapore Gold Living Property Pte Ltd Full time

As a Community Ambassador at Gold Living Property Pte Ltd, you will be responsible for creating a warm and welcoming environment for our guests. Your day will be filled with checking in new arrivals, recommending local attractions, and ensuring the cleanliness of our social spaces.

Key Responsibilities:

Guest Services:

a. Assist guests with their check-in process via mobile app or kiosk

b. Encourage guests to download our DiscoverASR app to explore and interact with our community

c. Explore the app's features with guests, including mobile key, messaging, and ancillary purchases

d. Handle guest queries and facilitate communication

Operational Efficiency:

a. Monitor room availability using our property management system

b. Ensure processes adhere to corporate guidelines

c. Perform book-keeping activities as needed

d. Assist with housekeeping duties and liaise with contractors for cleaning and maintenance

Community Building:

a. Notice guest preferences and manage their profiles

b. Assist with event planning and execution

c. Proactively interact with guests to gather feedback and enhance their stay experience

Benefits:

  • Flexible benefits with comprehensive medical coverage
  • Training and development opportunities
  • Subsidized rates at Ascott serviced residences
  • Wellness programs

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