Digital Campaign Manager
2 weeks ago
You will be joining a fast-growing Enterprise SaaS company, experiencing a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it's work + life. We encourage our employees to dream big and give them the freedom and tools to do so. This is an excellent opportunity for people who can work independently and are self-driven.
The Client Services Manager role combines campaign management, technical product understanding, and operational focus, with a natural ability to spot opportunities that drive growth and longevity of client partnerships. It requires excellent attention to detail and the ability to manage the full life cycle of digital advertising campaigns, satisfying multiple stakeholders often with tight deadlines.
A Day in the Life
Client Relationship Management:
Establish and manage client relationships with brands, agencies, and partners. Retain and grow revenue from advertisers. Provide clients with the highest level of sales and customer service.
Product Management:
Brainstorm, identify, and implement advertising solutions on Company products to deliver measurable results for clients. Collaborate with internal stakeholders to ensure successful execution of client strategies. Serve as an external product consultant on properties owned and operated by the company. Analyze data and glean insights to execute the client strategy and Company's marketing solutions.
Operational Management:
Facilitate clients' ad campaigns from start to finish. Manage internal account operations, including account setup. Provide monthly reports to the internal finance team and work with clients or sales managers to actualize billing when applicable. Sign off new campaign approvals and IOs and process billings.
What You Bring to the Role
BA/BS degree in marketing, advertising, technology, or media field. 3-5 years of experience in brand advertising, media sales, and/or online advertising experience, experience in client solutions or client-facing roles, ideally in data and/or SaaS. Strong knowledge of performance media, auction, and biddable digital advertising buying. Possess a high level of compassion and pay close attention to the needs of customers. Experience using CRMs and/or Client solutions software. Strong analytical skills in delivering insights. Highly organized with strong attention to detail. Self-starter, a fast learner with a can-do spirit. Creative, outside-the-box thinker and strategist. Excellent communication and interpersonal skills. Proactive learner, with the ambition to develop personally. Ability to work independently as well as a team player and collaborator. Excellent verbal and written English and local language communication skills.
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