
Payment Operations Product Scalability Business Growth Director
24 hours ago
We are seeking a seasoned Senior Lead to helm Regional Product Scalability in the APAC region, driving operational efficiency and strategic growth.
This role demands strong leadership, with an emphasis on developing high-performing teams, introducing KPIs to measure operational scalability, and establishing frameworks to ensure delivery of impactful initiatives.
The successful candidate will possess a deep understanding of product operations, be able to bridge product and operations teams, and foster collaboration among team members.
- Bridge product and operations, leveraging a strong product mindset to drive operational scalability;
- Lead and build a high-functioning team of Payments Operations Product Specialists;
- Nurture and develop your team through hands-on guidance in scoping and executing project initiatives of varying complexities;
- Establish KPIs and frameworks to ensure Product Specialists focus on delivering the most impactful initiatives in alignment with Product teams;
- Set strategic direction and develop the future of Payment Operations Product Scalability;
This role offers a unique opportunity:
- Make a lasting impact by automating manual processes that hinder customer experience and increase operational efficiency;
- Challenge yourself by working with teams facing significant challenges and drive change instead of accepting the status quo;
- Inspire teams with your innovative ideas, knowledge, self-starter attitude, and customer insight to collaborate with product development engineers and other operational teams to solve complex problems;
Benefits: Join our collaborative environment where you'll have the freedom to innovate, work with talented individuals, and make a real difference in shaping the future of Payment Operations.
Requirements: We seek a skilled Senior Lead with expertise in product operations, excellent leadership abilities, and strong communication skills.
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