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Application Support Specialist

2 months ago

Singapore MyCareersFuture Full time
Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team at MyCareersFuture. This role requires a minimum of 3 years of experience in an Application Support environment.

Key Responsibilities:

  • Provide application support and maintenance for our core systems.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Perform impact analysis in a structured and efficient manner.
  • Collaborate with development teams to implement solutions.
  • Ensure high service quality and meet the demands of a 24x7 support environment.
  • Be available for on-call duties and weekend production implementations as per the duty roster.

Technical Competency:

  • Linux/Unix and Python Shell Scripting
  • SQL (preferably MariaDB/MySQL)
  • Java Programming (Primary Skill)

Desirable Experience:

  • Application Servers: JBoss
  • Middleware: IBM MQ, Apache ServiceMix, Active MQ
  • OpenShift
  • Business Intelligence tools: QlikSense/Tableau
  • TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect
  • DevOps tools:
    • Git, Bitbucket, Jenkins, Maven, CA Release Automation
    • Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)
  • Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage pressure.
  • Basic understanding of Swift messaging.
  • Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

  • Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).
  • On-call duty as per the roster.
  • Availability on weekends for production implementations is required.