Field Service Coordinator

1 week ago


Singapur, Singapore Diebold Nixdorf Full time

Transform Customer Connections at Diebold Nixdorf

The Field Service Dispatcher plays a vital role in ensuring seamless customer experiences. As the primary point of contact for Field Operations personnel, this role serves as a liaison between customers, Field Operations, and internal business groups.

Key Responsibilities:

  • Coordinate and monitor customer appointments to ensure timely and excellent customer experience.
  • Monitor technical status to manage arrival times and shift completion.
  • Identify unfilled time slots, overbooking, inefficiencies, cancellations, and other situations, taking action to assign or reassign work to meet customer commitments.

About Diebold Nixdorf

We automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Our teams connect people to commerce in this vital, rewarding role.



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