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Strategic Operations Specialist

2 months ago

Singapore MyCareersFuture Full time
Job Summary

MyCareersFuture is seeking a highly skilled Strategic Operations Specialist to support our APAC business through best-in-class operations across revenue planning & sales enablement.

Key Responsibilities
  • Operational Support: Provide exceptional support to the sales team, ensuring they have the necessary tools and resources to navigate systems, handle day-to-day escalations, and troubleshoot with speed and accuracy.
  • Process Development: Develop subject matter expertise in processes and systems, identifying areas for improvement and proposing solutions to enhance operational efficiency.
  • Metrics and Reporting: Design and evolve standard operating procedures (SOPs) for key processes, applying critical problem-solving skills to identify areas for improvement and propose solutions.
  • Collaboration and Communication: Work closely with cross-functional teams, owning communication and stakeholder management to ensure seamless collaboration and effective issue resolution.
Requirements
  • Experience: 1+ years of experience working in a fast-paced, operational environment.
  • Education: Bachelor's degree in a quantitative field (minimum).
  • Technical Skills: Familiarity with major sales CRM platforms, Order Management Systems, and Ads Platforms (a plus).
  • Soft Skills: Excellent communication and interpersonal skills, with the ability to prioritize multiple projects and tasks and manage time effectively.