Customer Service and Sales Support Specialist

7 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Overview

We are seeking a highly motivated Customer Service and Sales Support Specialist to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support while generating new business opportunities.

Salary Information
The estimated salary range for this role is $2,600 - $3,300 per month, depending on experience and qualifications. This figure takes into account the current market rates in Singapore and the specific requirements of the position.

Responsibilities
This is a dynamic role that requires strong communication and problem-solving skills. Your key responsibilities will include:
  • Attending to incoming customer calls and resolving queries efficiently.
  • Planning and scheduling outdoor service jobs for our technicians across Singapore.
  • Providing excellent customer service during service visits and addressing any complaints or issues promptly.
  • Scheduling daily deliveries of goods to customers.
  • Preparing sales and service quotations as required.
  • Monitoring customers' outstanding orders and ensuring timely resolution.
  • Entering data related to service jobs completed.
  • Filing and posting invoices to customers accurately.

Requirements
To succeed in this role, you must possess the following qualifications and skills:
  • Relevant working experience in a similar field.
  • A background in electrical or electronics.
  • An ability to learn quickly and adapt to new situations.

What We Offer
In return for your hard work and dedication, we offer a supportive and collaborative work environment that allows you to grow professionally and personally. You will have the opportunity to develop valuable skills and knowledge, and we will provide training to ensure your success in this role.

About Us
The Supreme HR Advisory Pte Ltd is a leading provider of human resources solutions in Singapore. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. If you share our values and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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