Senior Business Solutions Specialist

7 days ago

Singapore beBeeBusiness Full time $80,000 - $120,000

Job Title: Senior Business Solutions Specialist

About the Job:

The role of Senior Business Solutions Specialist is to execute projects with new capabilities and create a differentiated customer experience. The candidate will work within the Centre of Excellence in Business Analysts to support cross-functional initiatives such as cost optimization, focusing on the analysis and design of automated workflows and business processes re-engineering within the Operational division.

This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, and Regulatory Business & IT initiatives aligned to the company's objectives.

Key Responsibilities:

  • Review product specifications, functional specifications, and related materials; analyze gaps and recommend improvements.
  • Bridge the gap between IT and business users to assess processes, determine requirements and provide recommendations to stakeholders.
  • Ensure risk and compliance standards are followed for changes.
  • Organize and participate in meetings/workshops to understand requirements and produce business workflows for the business requirements document.
  • Work with users to prepare and document business requirements, conduct walkthroughs, and obtain sign-off on the user requirements.
  • Assess feasibility, benefits, and risks of new IT solutions; recommend process improvements and ensure IT solutions align with business needs and risk/compliance standards.
  • Define test scope, formulate test plans, participate in user acceptance testing, and document results.
  • Prepare user guides and conduct training for operational users on new deployments.

Requirements:

  • Degree in Information Technology or Business Information Systems
  • Minimum 2 to 5 years of experience in business analysis and user acceptance testing in the insurance domain
  • Experience in insurance operations and processing is advantageous
  • Strong business analysis skills in delivering requirements and processes
  • Project management skills in executing and managing UAT and planning
  • Proactive, resourceful, and able to engage stakeholders across multiple business domains
  • Self-managing with strong analytical, problem-solving, and attention to detail
  • Excellent written and oral communication, listening, and interpersonal skills
  • Ability to multitask, work under pressure, and meet tight deadlines

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