Operations Team Member

2 weeks ago

Singapore beBeeService Full time $3,000 - $4,500
Job Title: Service Operations Coordinator

Role Overview:

We are seeking a highly motivated and organized individual to join our team as a Service Operations Coordinator.

You will be responsible for providing exceptional service to guests by assisting in coordinating and supporting the Front of House team.

  • Key Responsibilities:
  • Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
  • Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
  • Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.
  • Use knowledge of the menu to suggest items to guests, upsell when appropriate, and answer any questions.

Essential Skills:

To succeed in this role, you will need:

  • Previous experience in a customer service role is preferred but not required.
  • Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
  • Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Desirable Qualifications:

It would be beneficial if you have an interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.

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