IT Support Specialist

2 weeks ago


Singapore TEMP-TEAM PTE LTD Full time

About TEMP-TEAM PTE LTD

We are a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional results and providing unparalleled customer service.

Salary: SGD 50,000 - 70,000 per annum

Job Description:

We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to business opportunities, coordinating resources, and ensuring the successful implementation of projects.

  • You will provide technical support to business opportunities and coordinate resources to ensure project success.
  • Prepare project delivery plans, review designs, conduct testing and verification to ensure stable implementation.
  • Deliver high-quality projects with detailed and accurate materials and deliverables on time.
  • Solve problems quickly and receive positive feedback from customers. Provide valuable advice for improving products and solutions.
  • Maintain project delivery records and data sorting. Participate in project acceptance tests and presentations, and produce project summary reports after completion.
  • Analyze system and product needs, output quality reports, collect and analyze competing products, and record mid-to-large-scale system implementations.
  • Support new product/proposal introductions, material output for product technology, promotion, and marketing activities.
  • Plan and implement customer/user training.

Required Skills and Qualifications:

  • You must have strong technical skills and experience in CCTV surveillance security platforms.
  • Polytechnic or Bachelor's degree in engineering, telecommunications, or computer science related.
  • At least one year of hands-on experience in CCTV surveillance security platforms.
  • Good communication skills and a sense of customer-focus.


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