IT Support Specialist
2 weeks ago
About TEMP-TEAM PTE LTD
We are a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional results and providing unparalleled customer service.
Salary: SGD 50,000 - 70,000 per annum
Job Description:
We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to business opportunities, coordinating resources, and ensuring the successful implementation of projects.
- You will provide technical support to business opportunities and coordinate resources to ensure project success.
- Prepare project delivery plans, review designs, conduct testing and verification to ensure stable implementation.
- Deliver high-quality projects with detailed and accurate materials and deliverables on time.
- Solve problems quickly and receive positive feedback from customers. Provide valuable advice for improving products and solutions.
- Maintain project delivery records and data sorting. Participate in project acceptance tests and presentations, and produce project summary reports after completion.
- Analyze system and product needs, output quality reports, collect and analyze competing products, and record mid-to-large-scale system implementations.
- Support new product/proposal introductions, material output for product technology, promotion, and marketing activities.
- Plan and implement customer/user training.
Required Skills and Qualifications:
- You must have strong technical skills and experience in CCTV surveillance security platforms.
- Polytechnic or Bachelor's degree in engineering, telecommunications, or computer science related.
- At least one year of hands-on experience in CCTV surveillance security platforms.
- Good communication skills and a sense of customer-focus.
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