OCBC Bank SWIFT Operations Specialist
2 weeks ago
We are seeking a highly skilled SWIFT Operations Specialist to join our team at OCBC Bank. As a key member of our operations team, you will be responsible for ensuring the seamless processing and routing of SWIFT messages across various departments.
The successful candidate will have relevant experience in banking operations, with a strong understanding of SWIFT messaging and Alliance Access (SAA). You will possess excellent communication skills, both verbal and written, and be able to effectively interact with team members, business units, bankers, and customers.
In this role, you will be responsible for:
- Reviewing and e-routing incoming SWIFT messages to the respective departments;
- Ensuring all incoming SWIFT messages are routed to the correct departments by end of day;
- Following up on any unclaimed Swift Messages;
- Performing reconciliation on the Swift messages routed;
- Creating Swift messages as per Business Units/branches' requests;
- Assessing and performing post-transaction IOB screenings for SWIFT messages;
- Following up on transactions with incomplete information with remitting banks;
- Tracking and reporting of IOB transactions to Compliance department;
- Reporting/updating of volume statistics related to swift messages;
- Handling monthly SWIFT billing allocations to the respective departments and preparation for journal postings if required;
- Managing the Swift Ops team mailbox to address requests/queries from stakeholders on related tasks;
- Maintaining system availability and escalating promptly to management whenever required.
The ideal candidate will have a high attention to detail, quality of work, and ability to multitask effectively. They will also be a strong team player, able to take initiative and provide support during staff shortages or emergencies.
Key Requirements:
- Relevant experience in banking with exposure to banking operations;
- Knowledge and experience in SWIFT messaging and Swift Alliance Access (SAA) is preferred;
- High attention to details, quality of works and ability to multitask effectively;
- Strong communication skills, both verbal and written, with the ability to effectively interact with team members, business units, bankers and customers;
- Ability to work independently and collaboratively in fast-paced, deadline-driven environment;
- Strong team player, able to take initiative and provide support during staff shortages or emergencies;
- Proficient in Microsoft Windows applications – Word, Excel & Power-point.
What We Offer:
- An attractive salary of $240,000 per annum, commensurate with experience;
- A comprehensive benefits package, including medical, dental, and optical coverage;
- A generous annual leave entitlement;
- Ongoing training and development opportunities;
- A dynamic and supportive work environment.
Please note that the salary offered may vary based on location and other factors.
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