Digital Onboarding Specialist

4 days ago


Singapore FOMO Pay Full time
About FOMO Pay

FOMO Pay Pte Ltd is a major payment institution regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service. As a leading one-stop digital payment, digital banking, and digital asset solution provider, FOMO Pay is building Asia's fully licensed financial platform, connecting institutions and businesses between fiat and digital currency. Our three flagship products are FOMO Payment, FOMO iBank, and FOMO Treasury.

Job Overview

The Onboarding Executive will be responsible for managing the onboarding and offboarding processes for new and existing clients in the group. This individual will maintain professional relationships with clients and relevant business units, assess onboarding application risks, and resolve any queries or issues during the onboarding process.

Key Responsibilities
  • Manage Onboarding and Offboarding
  • Liaise with clients and relevant business units for the onboarding and offboarding process
  • Maintain professional relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications
  • Manage clients' inquiries and resolve queries or issues promptly during the onboarding process
  • Assist new clients with the setting up of their accounts
  • Work closely with the relevant business units to ensure effective handover processes of the client
  • Identify gaps in processes and systems and suggest enhancements
Requirements
  • Degree in Business, Economics, Sales & Marketing, or equivalent
  • Entrepreneurial spirit with the ability to work in a fast-paced environment with numerous stakeholders
  • Resourceful, independent, and possess good problem-solving skills
  • Strong communication and relationship-building skills
  • Fluent in both English and Mandarin. Additional Asian languages are advantageous for international market communication
  • Commercial understanding of technology solutions, specifically in the financial services industry
Our Perks and Benefits
  • Competitive Compensation and Benefit Package
  • Group Hospitalisation and Medical Insurance
  • Fun and Dynamic Environment with plenty of learning and growth opportunities
  • Career Advancement
  • Professional Development Training Workshops
  • Team Building Sessions


  • Singapore ASIA DIGITAL EXCHANGE PTE. LTD. Full time

    We are seeking a highly motivated and organized Digital Asset Operations Specialist to join our team at ASIA DIGITAL EXCHANGE PTE. LTD.Based in Singapore, this role will play a critical part in ensuring the smooth onboarding of new members onto our platform, conducting thorough due diligence reviews, and providing exceptional client service.Key...


  • Singapore MAINNET DIGITAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionMainNet Digital is seeking a highly organized and detail-oriented Operations/Onboarding Executive to support the smooth onboarding of new clients and ensure efficient operational processes.The role involves managing the end-to-end onboarding process, ensuring compliance with regulatory requirements, and enhancing the...


  • Singapore CHINA MERCHANTS BANK CO LTD Full time

    Job OverviewAs a Client Onboarding Specialist at CHINA MERCHANTS BANK CO LTD, you will be responsible for managing the day-to-day onboarding process of clients, ensuring compliance with relevant regulations and guidelines.

  • Onboarding Specialist

    4 weeks ago


    Singapore FOMO Pay Full time

    About FOMO Pay, a leading digital payment and global banking solutions provider. We are seeking a skilled Onboarding Executive to join our team and contribute to our mission of shaping the future of digital payments and global banking technologies.Key Responsibilities:Manage the onboarding and offboarding of new and existing clients for the group.Liaise...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPosition Overview:We are seeking a Direct Publisher Onboarding Specialist who will be responsible for identifying, acquiring, and managing relationships with direct publishers in the region. The ideal candidate will have a strong understanding of digital content, a passion for building relationships, and experience with publisher...


  • Singapore Siemens Bank GmbH Singapore Branch Full time

    We're looking for a highly skilled Customer Onboarding Specialist to join our team at Siemens Bank GmbH Singapore Branch. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support throughout the onboarding process.About the RoleAs a Customer Onboarding Specialist, you will be responsible...


  • Singapore OCBC Bank Full time

    We are seeking an experienced and skilled Onboarding Specialist to join our team at OCBC Bank in Singapore. This role is responsible for conducting both external and internal checks on clients, obtaining required information, and performing customer onboarding via non-face-to-face meetings or digital onboarding.Key Responsibilities:Conduct comprehensive...


  • Singapore OCBC Bank Full time

    About the RoleWe are seeking a skilled Onboarding Specialist to join our Premier Banking Asia team. As an Onboarding Specialist, you will be responsible for conducting thorough checks on clients, ensuring compliance with AML and KYC procedures, and delivering exceptional customer service.Key ResponsibilitiesKey responsibilities include:Conducting external...


  • Singapore NEW TONE CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a detail-oriented Client Onboarding Specialist to join our team. In this role, you will be responsible for managing the end-to-end client onboarding process, ensuring a seamless and efficient experience for our clients. You will work closely with various internal teams to ensure all client documentation and...


  • Singapore Wipro Technologies Full time

    Role Purpose We're looking for a Client Onboarding Specialist to: Be the dedicated point of contact for front-to-back support throughout the client onboarding journey. Engage directly with client advisors to understand client profile, assess documentation requirements and capture required inputs. keep up with evolving business requirements and apply...


  • Singapore OCBC Bank Full time

    Job OverviewWe are seeking a Digital Transformation Expert to join our team at OCBC Bank. This role will be responsible for driving digital transformation initiatives in the Deposit and Onboarding domains.Key ResponsibilitiesConduct thorough analysis of business stakeholder requirements, market trends, and best practices within the Onboarding and Deposit...


  • Singapore CHUBB Full time

    At CHUBB, we're seeking a highly skilled Digital Transformation Specialist to join our team. This role is an excellent opportunity for someone who wants to drive digital innovation and lead the way in transforming our business.About the RoleWe're looking for a talented individual with expertise in agile development, product management, and change management....


  • Singapore Adelphi Digital Full time

    Seeking Skilled UI Designer SpecialistWe're looking for a UI Designer Specialist who is passionate about creating exceptional user experiences.Join an award-winning international digital consultancy, Adelphi Digital, where you will work with clients to develop intuitive web interface experiences.Key Responsibilities:Strongly passionate in user experience...


  • Singapore Aeon Search Consulting Full time

    About Aeon Search ConsultingWe are a leading recruitment agency dedicated to providing top talent to various industries.Job SummaryWe are seeking a highly skilled Business Onboarding Specialist to join our team. This is a unique opportunity for an experienced professional to make a significant impact in the onboarding process of corporate and institutional...


  • Singapore AD ASTRA CONSULTANTS PRIVATE LTD. Full time

    Client Onboarding SpecialistKey Responsibilities:Provide dedicated front-to-back support to clients throughout their onboarding journey. Collaborate with client advisors to understand client profiles, assess documentation requirements, and capture necessary inputs. Stay up-to-date with evolving business requirements and apply relevant rules when validating...


  • Singapore Vertis Digital Full time

    About Vertis Digital:We are a dynamic digital solutions company committed to innovation and creativity. Our mission is to empower our clients' brands through technology-driven expertise.**Salary:** $3,500 - $4,000 per month (dependent on experience)Job Description:We are seeking an energetic and motivated Marketing Intern to support our marketing team in...


  • Singapore Adelphi Digital Full time

    Senior Digital Marketing AdministratorAdelphi DigitalWe are seeking a highly organized marketing administrator to manage our marketing operations across the Asia-pacific.This role is ideal for a results-driven individual who can work independently and as part of a team to deliver on business strategies and goals.Duties and Responsibilities:Organize company...


  • Singapore FIRST PAGE DIGITAL PTE. LTD. Full time

    About the RoleFirst Page Digital PTE. LTD. is seeking an experienced Digital Marketing Coordinator to join our team. As a key member of our digital marketing team, you will be responsible for coordinating content delivery, client communication, task timelines, and project management. Key Responsibilities:Coordinate content production and delivery with...


  • Singapore Citi Full time

    Client Onboarding Operations SpecialistCiti is seeking a highly motivated and detail-oriented Client Onboarding Operations Specialist to join our team in Singapore. As a key member of our Client Onboarding team, you will be responsible for ensuring seamless account opening processes for our clients.Key Responsibilities:Review and verify client documentation...


  • Singapore Newtone Consulting Full time

    We are looking for a detail-oriented Client Onboarding Specialist to join our team. In this role, you will be responsible for managing the end-to-end client onboarding process, ensuring a seamless and efficient experience for our clients. You will work closely with various internal teams to ensure all client documentation and regulatory requirements are...