
Retail Operations Leader
1 day ago
Drive Retail Growth and Deliver Exceptional Customer Experiences
We are seeking an experienced retail leader to spearhead our operations and drive business growth through innovative strategies and exceptional customer service.
Key Responsibilities:
- Spearhead retail operation to drive business growth and deliver superior customer experiences.
- Analyze sales, marketing strategies, and competitor data to inform strategic decisions.
- Present regular reports to track business performance across multiple locations.
- Direct customer service teams to ensure high standards are consistently met.
- Evaluate results, provide actionable feedback, and implement initiatives to boost revenue.
- Collaborate with visual teams to enhance in-store displays.
- Demonstrate exceptional leadership, adaptability, and commercial acumen to achieve sales and profitability targets.
- Implement retail strategies, monitoring progress and providing constructive feedback.
Requirements:
- Strategic thinking with a focus on customer satisfaction and strong commercial skills.
- Experience with financial aspects, including budgeting and daily store metrics.
- A proven track record of increasing and sustaining sales growth and profitability in challenging markets.
- Strong management and negotiation skills, excellent communication, and a collaborative team player.
- Familiarity with industry trends and best practices in retail operations.
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