Senior Retail Operations Leader

1 week ago

Singapore beBeeLeadership Full time
Job Opportunity

We are seeking a highly skilled and experienced Senior Retail Operations Leader to join our team. As a key member of our management team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring seamless store operations.

About the Role
The Senior Retail Operations Leader will be responsible for overseeing daily store operations, managing and motivating retail staff to achieve sales goals and deliver exceptional customer service. Key responsibilities include:
• Supporting the Store Manager in leading a team of retail associates
• Assisting in managing inventory levels and visual merchandising standards
• Handling customer inquiries, complaints, and escalations effectively
• Collaborating with the management team to implement strategies for business growth

Requirements
To succeed in this role, you will need:
• Previous experience in retail management or supervisory roles
• Strong leadership skills and ability to lead by example
• Excellent communication and interpersonal skills
• Proficiency in inventory management and POS systems
• Passion for delivering outstanding customer service
• Flexibility to work varied shifts, including weekends and holidays

Benefits
As a valued member of our team, you can expect a competitive salary, performance-based incentives, employee discounts on merchandise, opportunities for career advancement, and a supportive work environment that fosters mutual growth and professional development.

Sales and Business Development
This role is part of our Sales and Business Development team, which drives revenue growth through strategic initiatives, product development, and effective sales tactics.

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