IT Technical Support Specialist

4 days ago


Singapore ENVIRO-HUB HOLDINGS LTD. Full time
Job Title: IT Technical Support Specialist

We are seeking a highly motivated and skilled IT Technical Support Specialist to join our team at ENVIRO-HUB HOLDINGS LTD.

About the Role:
  • Provide internal technical support, answering queries either onsite or via email/phone with attention to detail and excellent customer service skills.
  • Set up emails for staff requirements efficiently and effectively.
  • Perform monthly system health checks and reporting to ensure seamless operations.
  • Configure and troubleshoot network managed switches to resolve connectivity issues.
  • Support Microsoft 365 solutions to enhance productivity and collaboration.
  • Implement and configure new tools, fix bugs, and assist staff to use IT systems proficiently.
  • Provide comprehensive IT/end-user support (setup and deploy computers, IT equipment, software, patches, troubleshooting, etc.)
  • Manage incident workflows, including timely escalation as necessary.
  • Initiate vendor support requests when required.
  • Identify and resolve any IT problems that arise promptly.

Key Responsibilities:

  • Degree in Information Technology, Computer Science, or related field, with relevant work experience preferred.
  • Able to diagnose and troubleshoot basic technical issues confidently.
  • The contract is renewable on a six-to-twelve-month basis.
  • A standard five-day workweek applies.

Benefits and Perks:

  • Annual leave and medical benefits after three months of employment with us.
  • Nearby transportation options available from Boon Lay MRT.
  • Lunch provided during working hours.


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