EUC Technical Support Specialist

2 days ago


Singapore OPUS IT SERVICES PTE LTD Full time
Job Overview
The role of an EUC Technical Support Specialist at OPUS IT SERVICES PTE LTD requires the candidate to have a solid background in technical support. This position entails providing first-level remote and on-site technical support for various clients.

About the Job
Estimated salary: SGD $45,000 - $60,000 per annum based on experience and qualifications. The successful candidate will work closely with our experienced team to deliver top-notch services. We are seeking a highly motivated individual who is passionate about delivering high-quality technical solutions to our clients.

Key Responsibilities
As an EUC Technical Support Specialist, you will be responsible for:
1. Providing expert level technical support to clients via phone, email, or on-site visits;
2. Troubleshooting and resolving hardware and software issues related to laptops, printers, kiosks, and other devices;
3. Collaborating with the team to develop and implement efficient processes and procedures;
4. Staying up-to-date with industry trends, technologies, and best practices;
5. Ensuring excellent customer satisfaction through prompt and professional communication;

Requirements
To succeed as an EUC Technical Support Specialist, you will need to possess:
1. At least 1 year of IT support experience;
2. Strong problem-solving and analytical skills;
3. Excellent communication and interpersonal skills;
4. Ability to work independently and as part of a team;
5. Strong knowledge of Active Directory, scripting, SQL, and networking fundamentals;

What We Offer
We offer a competitive salary, opportunities for growth and development, and a collaborative work environment.

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